I. Shipping Method Selection

When placing an order with TeemDrop, you have the flexibility to choose from a diverse range of shipping methods. Our primary shipping partners include YunExpress, DHL, and other reliable carriers. It's crucial to note that each shipping method comes with its own unique set of shipping fees and delivery timeframes. To assist you in making an informed decision, TeemDrop offers a comprehensive shipping calculation tool on our platform. This tool takes into account various factors such as the weight, dimensions, and destination of your order to provide you with an accurate estimate of the costs and delivery times associated with each available shipping option.

II. Shipping Fee Prepayment and Variations

A. Prepayment Requirement
At the time of order placement, TeemDrop will charge you for the shipping cost. However, it's important to understand that these shipping fees are merely estimated costs. They are based on approximations of product weight, volume, and other relevant factors. The actual shipping fees may deviate from the prepaid amount.

B. Actual Fee Adjustments
In cases where the actual weight or volume of the packaged goods differs from the initial estimate, and this results in the actual shipping fees exceeding the prepaid amount, TeemDrop reserves the right to request that you make up the difference. We will notify you promptly of any such discrepancies and provide clear instructions on how to settle the additional charges.

III. Shipping Time

A. Standard Shipping Times
The delivery time for your order depends on the shipping method you choose. You can check the estimated shipping time on the shipping calculation tool. It's important to note that these timeframes are merely approximate. They can be influenced by a multitude of factors, including customs clearance processes, the efficiency of the destination country's postal service, and unforeseen occurrences.

B. Remote Country Shipping Times
For packages shipped to remote countries and regions, shipping times are often longer. As mentioned before, tracking information for these shipments may also be limited or unavailable during certain stages of transit.

IV. Tracking the Shipment

A. Tracking Platforms
You can easily track the shipping progress of your orders through the tracking websites provided by TeemDrop or other reliable third-party tracking platforms. Once your order is dispatched, you will receive a tracking number and instructions on how to access the tracking information.

B. Remote Country Tracking Limitations
For shipments to some remote countries, the shipping information may not be updated in a timely manner. In such cases, we recommend reaching out to the local post office in the destination country for more accurate and up-to-date information regarding the whereabouts of your package. Although the tracking details may be sparse, the local post office should be able to provide some insights into the status of your shipment.

V. Order Processing Time

The standard processing time for TeemDrop order is 1-3 business days. During this time, our team will verify the order details, ensure product availability, and prepare the items for shipment. We strive to process orders as quickly as possible to ensure timely delivery. However, during peak sales seasons or in case of unforeseen circumstances such as product shortages, the order processing time may be slightly extended. You will be notified if there are any significant delays in the processing of your order.

VI. Shipping to Remote Countries

A. Tracking Information Limitations
For packages destined for certain remote countries and regions, tracking information may be limited or unavailable. These areas often rely on slow postal shipping services with infrequent flight schedules. As a result, during transit, most packages may be held at the destination station waiting for flights, and no tracking updates will be available during this time. If a buyer has not received their goods, it is recommended that you first contact the local post office in the destination country. Please note that further inquiries or attempts to urge tracking information from third-party websites may not yield accurate or useful results.

B. Customs Clearance Challenges
Some remote countries may pose difficulties and delays in customs clearance. Examples of such countries include, but are not limited to: Haiti, Kyrgyzstan, Madagascar, Mauritius, Kazakhstan, Nepal, Nicaragua, Eswatini, Jamaica, Zambia, Ecuador, Chile, Bolivia, Argentina, Uruguay, Egypt, Sudan, Libya, Algeria, Angola, Bahamas, Benin, Belize City, Burundi, Dominican Republic, Gambia, Grenada, Cuba, Pakistan, Paraguay, Guatemala, Reunion, Commonwealth of Puerto Rico, Hawaii, Alaska, Guadeloupe, Martinique, and French Guiana. In the event of a dispute related to customs clearance issues in these regions, please refer to the subsequent policies of TeemDrop, as they will serve as crucial references for resolving the matter.

VII. Shipping Fee Changes

TeemDrop periodically reviews and adjusts shipping fees in line with the pricing changes of our third-party carriers. These adjustments can occur regularly or in real-time, depending on market conditions and carrier policies. Whenever there is a change in shipping fees, you will be notified via email or through a system notification on our platform. You can always check the updated shipping fees on TeemDrop's shipping calculation tool to plan your orders accordingly.

VIII. Oversized Products

A. Definition
Oversized products are those for which the volumetric weight exceeds the actual weight. TeemDrop's shipping calculation tool can be used to determine whether a product falls into the oversized category.

B. Additional Charges
If your product is classified as oversized, TeemDrop may charge additional shipping fees based on the volumetric weight. You will be responsible for covering these additional costs. We will notify you of any such charges during the order process or as soon as the discrepancy is identified.

IX. Reshipment

In the event that a product is returned to the sender or carrier due to reasons attributable to you, such as an incorrect address provided, inability to contact you, or refusal of delivery, TeemDrop will notify you in advance. If the carrier offers a reshipment service, you may be required to pay the reshipment fee. Failure to do so may result in you bearing the associated losses, including the cost of the product and any original shipping fees.

X. Remote Fees

To ensure the smooth and timely fulfillment of orders, especially when shipping to certain remote countries, TeemDrop may impose additional remote fees. These fees are necessary to cover the extra costs associated with expediting the shipping process or dealing with unique logistical challenges in these regions. The details of such fees will be clearly communicated to you during the order placement process or as soon as they are applicable.

XI. Liability Exclusions

TeemDrop shall not be held liable for any damage, loss, delay, or non-delivery of packages under the following circumstances:

A. Force Majeure
"Force Majeure" encompasses unforeseeable events that are beyond our control, such as earthquakes, fires, snowstorms, storms, heavy fog, and extreme weather conditions; protests, terrorist incidents, traffic accidents; changes in laws, regulations, policies, or actions, decisions, or orders of government or judicial authorities; and violent crimes like robberies.

B. Goods-Related Defects
Damage caused by the natural characteristics, inherent defects, or normal wear and tear of the goods.

C. Customer-Induced Delays
Goods delivery may experience delays or fail to be completed due to reasons attributed to the customer. In cases where a package cannot be delivered, such as when the customer provides an incorrect delivery address or is unreachable, it is your responsibility to promptly contact the local courier to arrange for the pickup of the goods. You will also be accountable for any additional costs that may occur. Should the package remain in the carrier's overseas warehouse beyond the free-warehousing period, the carrier has the right to automatically dispose of the package, and TeemDrop will not assume liability for any resulting losses.

XII. Prohibited Items

TeemDrop strictly prohibits the shipment of counterfeit, illegal, or restricted goods. The following items are NOT eligible for shipping:

Counterfeit/Pirated Goods:
·Intentionally manufactured counterfeits of genuine goods
·Pirated DVDs, CDs, computer software, or games

Restricted Medical Devices/Products:
·Laser hair removal devices, candle ear cleaners, body/facial reshaping devices
·Prosthetics, medical tests (e.g., pregnancy tests), contraceptives, contact lenses
·Dental supplies, mole disinfectants, natural fragrance burners

Drugs & Hazardous Items:
·Prescription or illegal drugs
·Baby pacifiers (non-compliant with safety standards)

Other Prohibited Items:
·Military equipment, illegal electronic devices, sex toys
·Cosmetics without listed ingredients
·Unbranded/TM/copyrighted goods
·Products harmful/violent to animals

Violations will result in order cancellation without refund, and TeemDrop reserves the right to report to authorities.